Want to know more about us? Take a look at what our customers have to say!


My agent was fantastic! She saved us about $1,500 on our med cruise. I've been shopping for the right cruise for over a month and in one night your agent helped us nail down 2 perfect options. The very best in customer service I talked to and I talked to at least 10 other agents from other companies. Plus the chat capability is really awesome - quick response and makes it a breeze. Thanks to all. Our USA military family here in Germany really appreciates it!
--Steve D from the Ramstein Air Base, Germany

I felt like I really had to mention how your agent went above and beyond as he was helping me book my cruise yesterday. He was extremely professional and polite. People like him make the difference and I will make sure I will book again with CruiseDirect and pass it on to friends.
--Larry Y from Chandler, AZ

You care about your customers. Something not always evident today. The service you provided was excellent. We have never been contacted after a cruise and asked for our opinion. For that, we thank you.
--Edward & Brenda R from Airchat, Nova Scotia

I would like you to give CruiseDirect a pat on the back. My husband and I booked a cruise and I made a really big mistake on my computer. I called and my agent fixed it for me. She was so friendly and nice to talk to and fast, too!
--Astrid B from Oswego, IL

Thank you for your availability and your kindness. You are so dedicated and have great patience. It is very nice to be able to count on people like you when we need to. Thank you again and hope to be able to join you next year for another cruise. Keep up the good work!
--Réjeanne V from Pompano Beach, FL

I have recently booked a cruise through CruiseDirect. The purpose of this email is to advise you my agent was a pleasure to work with. She was well informed, and was very pleasant and patient. I am no stranger to "excellence in client service", having delivered many seminars and workshops on the subject.
--Ken H from Winnipeg, Manitoba

I have to tell you that you have great agents -- their willingness to help me was simply outstanding. Having dealt with other people when booking my vacations, I can tell you your agents are excellent. The agent made sure she heard my questions and answered them eagerly.
--Wayne I from Saratoga, CA

Your agent listened to the issue carefully, understood our dilemma quickly, and sought to find a solution to our problem. She succeeded in doing that and thus retained the good will and customer loyalty to CruiseDirect that I'm sure you wanted. She was bright, creative, professional and customer-oriented in every way.
--Ted G from Los Angeles, CA