Customer Care Center

Cruise Direct is committed to providing world-class customer service and support.

You have 3 ways to find answers to your questions:

1 FAQ's

Try our FAQ area for any simple questions.

Age Requirements


Deposits & Final Payments



International Guests

Life Onboard

Passport & Visa Requirements


Shore Excursions


All Other Questions

Search our Knowlege Base


2 Online

Send An Email
We can handle most inquiries via e-mail. Send us your question and we'll get back to you within one business day.


Live Chat

We also have Agent live via chat. This is avaliable on almost every page at the top of the page.

3 Phone

Ready to book?
We're available 7 Days a Week, 6am - Midnight EST.

Already booked?
Our customer care department is open 7 Days a Week, 6am - Midnight EST.

Call 1-888-407-2784

If you are outside the U.S. or Canada call: