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Customer Care Center

Cruise Direct is committed to providing world-class customer service and support.

You have 3 ways to find answers to your questions:

1 FAQ's

Try our FAQ area for any simple questions.

Age Requirements

Cancellations

Deposits & Final Payments

Dining

Insurance

International Guests

Life Onboard

Passport & Visa Requirements

Pre-registration

Shore Excursions

Ticketing

All Other Questions

Search our Knowlege Base

 

2 Online

Send An Email
We can handle most inquiries via e-mail. Send us your question and we'll get back to you within one business day.

 

Live Chat

We also have Agent live via chat. This is avaliable on almost every page at the top of the page.

3 Phone

Ready to book?
We're available Monday to Friday, 9am - 9pm EST and 9am - 6pm EST on weekends.

Already booked?
Our customer care department is open Monday to Friday, 9am - 6pm EST.

Call 1-888-407-2784.

If you are outside the U.S. or Canada call:

001-973-256-3234

You can also reach us by using our Live Chat.