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I would like to express my appreciation for the excellent service. The customer service Janrey was very patient and carefully verified all the information to make sure everything was correct. The whole process was handled quickly and efficiently. Thank you for your patience, professionalism, and great support.
Fantastic rates for this solo cruiser and easy online experience! Really excited for my cruise! Thank you for an easy experience and affordable prices!
Janrey helped me change my booking to a stateroom that had suddenly become available after I had booked my crossing on Queen Mary 2. This was the stateroom I’d actually had my eye on but wasn’t available during my initial booking. I’m over the moon with the assistance given to me!
My wife is frail, not suited for long-distance travel. Therefore I had to change travel companions. Ryan Solvera helps me a lot, from updating all necessary information to changing the bed type. He was very responsible. He was patient, meticulous, and ethusiastic. I would give him a five-stars review for his work.
I had a wonderful booking experience with Cruise Direct! The booking experience was smooth and seamless! We had a hiccup with flex pay, my booking agent Rafael worked through it and got us booked! Rafael stayed with me 2 hours walking me through everything. All that took longer than the courtesy hold, Rafael worked to make sure I was able to keep my room as it was the last balcony. Thank you Rafael for all your hard work!!!
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