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Customer Care Center

Cruise Direct is committed to providing world-class customer service and support.

You have 3 ways to find answers to your questions:

1. Try our FAQ area for any simple questions.
Age Requirements
Cancellations
Deposits & Final Payments
Dining
Insurance
International Guests
Life Onboard
Passport & Visa Requirements
Pre-registration
Shore Excursions
Ticketing
All Other Questions

2. Contact Us Online
Send An Email
We can handle most inquiries via e-mail. Send us your question and we'll get back to you within one business day.

Live Chat
We also have experts available live via chat. Click on the icon in the top right corner of the site.

3. Speak With One of Our Cruise Experts
Ready to book?
Experts available 7 Days a Week, 6am - Midnight EST: Call 1-888-407-2784

Already booked?
Customer care available 7 Days a Week, 6am - Midnight EST: Call 1-888-407-2784

If you are outside the U.S. or Canada: Call 001-973-256-3136