4.7 Rating based on over
10,000 customer reviews.

4.7 Overall Satisfaction Rating based on over 10,000 Ratings from our customers.

Customer Care

Cruise Direct is committed to providing world-class customer service and support. You have 3 ways to find answers to your questions

1. Try our FAQ area for any simple questions.

Embarkation Day
Port Addresses & Directions
Life OnBoard
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Online Check In
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Search our Knowledge Base: 

2. Contact Us Online

Live Chat


We also have experts available live via chat. Click on the icon in the bottom right corner of the site.

3. Speak With One of Our Cruise Experts


Ready to book?


Experts available 7 Days a Week, 9am - 6pm EST: Call 1-888-407-2784

Already booked?


Customer care available 7 Days a Week, 9am - 6pm EST: Call 1-888-407-2784

If you are outside the U.S. or Canada: Call 001-973-256-3136