Question 1

MSC Experiences - Aurea Experience

Accepted Answer

The MSC Aurea Experience includes all Fantastica Experience benefits, plus additional dining, relaxation, spa, and priority-service privileges.Aurea Experience BenefitsOpportunity to choose your stateroom and its locationOne free cruise change, subject to MSC Cruises' booking terms24-hour room service with free deliveryFree continental breakfast delivery to your stateroomMy Choice Dining, allowing guests to dine at any time during the main restaurant's opening hoursWelcome package with Prosecco and chocolateAccess to the MSC Aurea Spa Thermal Area for adults, by reservationFree access to the Top Exclusive Solarium10% discount on spa treatments purchased onboardPillow menuPremium relaxation amenities in applicable suitesPriority boarding and luggage drop-offDiscounted package offersMSC Voyagers Club pointsMy Choice Dining for Aurea guests is guaranteed within the main restaurant's opening hours and is not dependent on capacity.Aurea Suite BenefitsGuests staying in eligible Aurea Suites may also receive:Priority tender and disembarkationIn-suite espresso machine amenitiesComplimentary ironing for two items per suitePremium minibar with the first minibar items includedThese benefits apply specifically to eligible Aurea Suites and may not be included with all Aurea stateroom categories.Stateroom AvailabilityThe Aurea Experience is available with selected:Infinite Ocean View staterooms on applicable MSC World Class shipsBalcony staterooms, with some ship exclusionsSuitesAvailable categories vary by ship.Spa AccessAccess to the Thermal Area is limited to guests 18 years and older and requires a reservation.Pregnant guests are not permitted to use heat treatments within the Thermal Area.MSC Aurea Experience benefits, available stateroom categories, amenities, and services may vary by ship and sailing and are subject to change without prior notice.The MSC Aurea Experience includes all Fantastica Experience benefits, plus additional dining, relaxation, spa, and priority-service privileges.Aurea Experience BenefitsOpportunity to choose your stateroom and its locationOne free cruise change, subject to MSC Cruises' booking terms24-hour room service with free deliveryFree continental breakfast delivery to your stateroomMy Choice Dining, allowing guests to dine at any time during the main restaurant's opening hoursWelcome package with Prosecco and chocolateAccess to the MSC Aurea Spa Thermal Area for adults, by reservationFree access to the Top Exclusive Solarium10% discount on spa treatments purchased onboardPillow menuPremium relaxation amenities in applicable suitesPriority boarding and luggage drop-offDiscounted package offersMSC Voyagers Club pointsMy Choice Dining for Aurea guests is guaranteed within the main restaurant's opening hours and is not dependent on capacity.Aurea Suite BenefitsGuests staying in eligible Aurea Suites may also receive:Priority tender and disembarkationIn-suite espresso machine amenitiesComplimentary ironing for two items per suitePremium minibar with the first minibar items includedThese benefits apply specifically to eligible Aurea Suites and may not be included with all Aurea stateroom categories.Stateroom AvailabilityThe Aurea Experience is available with selected:Infinite Ocean View staterooms on applicable MSC World Class shipsBalcony staterooms, with some ship exclusionsSuitesAvailable categories vary by ship.Spa AccessAccess to the Thermal Area is limited to guests 18 years and older and requires a reservation.Pregnant guests are not permitted to use heat treatments within the Thermal Area.MSC Aurea Experience benefits, available stateroom categories, amenities, and services may vary by ship and sailing and are subject to change without prior notice.

Question 2

MSC Experiences - Bella Experience

Accepted Answer

The MSC Bella Experience is MSC Cruises’ entry-level experience and is generally available with guaranteed cabins.Bella Experience BenefitsCruise changes are permitted for a fee, subject to MSC Cruises’ booking terms and conditionsGuests may indicate a preference for cabin category, subject to availabilityMSC assigns the actual cabin, generally within 4 days before departureGuests cannot select the specific cabin number or locationThe assigned cabin may have an obstructed, partially obstructed, or promenade view depending on the ship and categoryFor triple or quadruple occupancy, guests may sometimes be assigned two cabins on the same deck and side of the ship, depending on availabilityDiscounted drink package options may be available at the time of bookingContinental breakfast may be ordered to the stateroom for an additional delivery chargeAccess to the main buffet and Main Dining RestaurantsAccess to onboard entertainment, pools, sports facilities, gym, and family activitiesMSC Voyagers Club points DiningBella guests do not receive a guaranteed preferred dinner sitting as part of the experience.Dining arrangements are assigned according to availability and may vary by ship and sailing.Guests who want the ability to request a preferred dinner sitting should consider the Fantastica Experience, while Aurea includes My Choice Dining.In-Cabin BreakfastContinental breakfast is available in the stateroom, but Bella guests pay an additional delivery charge.MSC currently lists this delivery fee as €/$3.50, although charges may change.MSC Bella Experience benefits, cabin assignments, dining arrangements, and fees may vary by ship and sailing and are subject to change without prior notice.

Question 3

MSC Experiences - Fantastica Experience

Accepted Answer

MSC's Fantastica Experience includes all Bella Experience benefits, plus additional flexibility and convenience.Fantastica Experience BenefitsOpportunity to choose your cabin and its locationOne free cruise change, subject to MSC Cruises' booking terms and conditionsChance to request your preferred dinner sitting, subject to availability24-hour room service with complimentary deliveryContinental breakfast delivered to your cabin free of chargeDiscounted package offersMSC Voyagers Club pointsFantastica is currently available with Interior, Ocean View, and Balcony cabins.DiningFantastica guests may request a preferred dinner sitting.The requested dining time is subject to availability and is not guaranteed. Guests seeking flexible dining at any time during the restaurant's opening hours should consider the Aurea Experience, which includes My Choice Dining.Room ServiceFantastica includes 24-hour room service delivery at no additional delivery charge.However, complimentary delivery does not necessarily mean that all food items are free. MSC notes that room-service menu items may be individually priced, depending on the menu and sailing.In-Cabin BreakfastContinental breakfast may be delivered to the cabin free of charge for Fantastica guests.MSC currently serves in-cabin breakfast from approximately 7:00 a.m. to 10:00 a.m., except on disembarkation day.MSC Fantastica Experience benefits, dining arrangements, packages, cabin categories, and services may vary by ship and sailing and are subject to change without prior notice.

Question 4

MSC Experiences - Wellness Experience

Accepted Answer

The MSC Wellness Experience is no longer offered as a current MSC Cruises booking experience.MSC Cruises currently offers the following experience levels:Bella ExperienceFantastica ExperienceAurea ExperienceMSC Yacht ClubGuests looking for spa, fitness, and wellness benefits may wish to consider the Aurea Experience, which currently includes benefits such as:Access to the MSC Aurea Spa thermal area for adults, subject to reservationAccess to the Top Exclusive Solarium10% discount on eligible spa treatments purchased onboardPremium relaxation amenitiesFlexible My Choice DiningPriority boarding and luggage drop-offAurea Suite guests may receive additional suite-specific benefits depending on the ship and booking.MSC ships also continue to offer fitness centers and MSC Aurea Spa facilities, but these should not be confused with the discontinued Wellness Experience package.MSC Experiences, amenities, and included benefits may vary by ship and sailing and are subject to change without prior notice.