Press Release - March 15, 2023
CruiseDirect.com Wins Gold for Customer Service Department of the Year - Leisure & Tourism at the STEVIE® Awards 2023
Morristown, NJ - CruiseDirect.com, the leading online cruise booking platform, has been named the Customer Service Department of the Year - Leisure & Tourism at the prestigious STEVIE® Awards 2023. The STEVIE® Awards recognize outstanding performances in the workplace worldwide and are widely regarded as the world's top honors for customer service, business development, and sales.
CruiseDirect.com's commitment to providing exceptional customer service is reflected in this award. The company's customer service team is composed of highly skilled and experienced professionals who are dedicated to providing personalized support to each and every customer. CruiseDirect.com's customer service department prides itself on its quick response time, attention to detail, and unwavering commitment to customer satisfaction.
"We are thrilled to receive this recognition for our customer service department," said John Maguire, CEO and President of CruiseDirect.com. "At CruiseDirect.com, we are passionate about providing our customers with the best possible experience, and this award is a testament to our team's hard work and dedication. We would like to thank the STEVIE® Awards for recognizing our efforts, and we will continue to strive for excellence in everything we do."
The STEVIE® Awards are judged by a panel of industry experts who evaluate the nominations based on several criteria, including customer service performance, innovation, and overall business achievements. Winning a STEVIE® Award is significant and demonstrates an organization's commitment to excellence.
The win for CruiseDirect.com comes as the leisure travel industry experiences a significant rebound following the lifting of travel restrictions and vaccine rollouts. With many people now feeling more comfortable traveling, the demand for leisure travel has surged. The cruise industry is expected to see a record number of bookings in the upcoming months as people look to make up for the lost time. CruiseDirect.com is well-positioned to meet this demand, offering a wide selection of cruise options and personalized support to ensure that customers have a stress-free and enjoyable travel experience.
CruiseDirect is an online cruise booking engine that makes the vacation planning process fast and friendly. CruiseDirect uses the latest advances in technology, such as live pricing and availability, to simplify online cruise vacation research, planning, and booking. The CruiseDirect website provides customers with rich, inspiring content to help ease the decision-making process and partners with the best cruise suppliers in the business to ensure that customers will always get the lowest price on their cruise vacations. For more information, please visit https://www.cruisedirect.com/.