This cancellation policy is specific to MSC Cruises and is provided for your reference. It is effective as of November 26, 2024, as stated on the cruise line's website at that time. Please ensure that your cruise is covered by this policy. Cruise Direct is not responsible for any sudden changes to the policy.
MSC Cruises Cancellation Policy
Except as otherwise provided, Passengers are not entitled to any refund, payment, compensation or credit for any cancellation initiated by them. Cancellation of the Booking must be requested from the Company via telephone at 877-665-4655 from the Passenger or Passenger's Travel Agent. To cover the estimated loss incurred by cancellation, the Company will levy cancellation charges in accordance with the following scale:
For all sailings except those including Asia or Far East Destinations:
| CRUISES 4 NIGHTS OR LESS*** | CRUISES 5 TO 14 NIGHTS*** | CRUISES 15 NIGHTS OR MORE*** |
| 74 - 51 days Deposit Non-Refundable | 89 – 61 days to departure Deposit Non-Refundable | 109 – 61 days to departure Deposit Non-Refundable |
| 50 - 31 days 50% penalty* | 60 – 46 days to departure 50% penalty* | 60 – 46 days to departure 50% penalty* |
| 30 – 16 days to departure 75% penalty* | 45 – 16 days to departure 75% penalty* | 45 – 16 days to departure 75% penalty* |
| 15 – 0 days to departure 100% penalty** | 15 – 0 days to departure 100% penalty** | 15 – 0 days to departure 100% penalty** |
MSC YACHT CLUB Cruises 4 Nights or Less*** 51 days or more prior to departure: Deposit Non-Refundable |
Cruises 5 Nights or More*** 61 days or more: Deposit Non-Refundable |
| 50 - 31 days: 50% penalty* | 60 - 46 days: 50% penalty* |
| 30 - 16 days: 75% penalty* | 45 – 16 days: 75% penalty* |
| 15 - 0 days: 100% penalty** | 15 – 0 days: 100% penalty** |
WORLD CRUISE 2025 60 days or longer |
15% of holiday package* |
| 59 - 10 days prior to departure | 75% of holiday package |
| 9 - 0 days prior to departure | 100% of holiday package** |
WORLD CRUISE 2026, 2027 90 days or more prior to departure |
15% penalty* |
| 89 - 10 days prior to departure | 75% penalty |
| 9 - 0 days prior to departure | 100% penalty** |
For sailings including Asia or Far East Destinations (excluding World Cruises):
| CRUISES 5 NIGHTS OR LESS*** | CRUISES 6 TO 14 NIGHTS*** | CRUISES 15 NIGHTS OR MORE*** |
| 89 - 75 days Deposit Non-Refundable | 120 – 90 days to departure Deposit Non-Refundable | 120 – 90 days to departure Deposit Non-Refundable |
| 74 - 61 days 50% penalty* | 89 – 75 days to departure 25% penalty* | 89 – 75 days to departure 25% penalty* |
| 60 - 31 days 75% penalty* | 74 – 61 days to departure 50% penalty* | 74 – 61 days to departure 50% penalty* |
| 30 – 0 days to departure 100% penalty** | 60 – 31 days to departure 75% penalty* | 60 – 31 days to departure 75% penalty* |
| 30 – 0 days to departure 100% penalty** | 30 – 0 days to departure 100% penalty** |
* or loss of deposit whichever is greater.
** "No-show" upon departure or breaking of Cruise Package (disembarkation prior to termination of the voyage) shall be considered as a cancellation made on the day of departure subject to a 100% cancellation charge.
*** excluding the World Cruise
Cancellation Policies are subject to change at any time by the cruise line without prior notice.
*Policies, prices, and offers may vary and are subject to change without prior notice.