How can I spend my onboard credit?
Guests can use onboard credits on any onboard shops & stores, to purchase drinks, for specialty dining, for having special services like massage/spa/pedicure/manicure etc.
How can I upgrade my cabin?
The only way to upgrade your cabin is to call or live chat with one of our travel advisers. They can advise you on pricing and availability.
How can I verify my booking with the cruiseline?
You may verify your booking by completing your online check in on the website.
How close to sailing can I book a cruise?
Cruise lines typically close the manifest for the cruise 72 hours prior to departure with the exception of Norwegian Cruise Line which allows you to book 24 hours prior to departure.
How do I access my booking?
You may access your upcoming booking at any time by visiting the My Account section of the website.
How do I add my past guest number to my reservation?
You may add your past guest number to your reservation at any time by contacting one of our travel advisers by email/chat or phone.
How do I apply for a job on a cruise ship?
If you are interested in working onboard one of these fantastic ships you will need to contact the cruise line directly by visiting their website, we are a travel agency, not the cruise line.
How do I book my hotel?
Our travel advisers are happy to book your hotel stay for you alternatively you may book online into our exclusive rates Click Here to Access Exclusive Hotel Rates.
How do I cancel my hold?
If a travel adviser has placed a complimentary hold on a cabin for you and you no longer wish to book it you may either contact us to cancel it or it will automatically expire on the date marked on the hold confirmation.
How do I choose my cabin?
Choosing the perfect cabin is very subjective and will depend on how you spend your vacation but we recommend looking at a couple of different things when choosing your room location.