To make you experience an unforgettable holiday in complete serenity, our health and safety team and a group of independent scientific experts have developed the Costa Safety Protocol. Furthermore, we are the first cruise company to have obtained the Biosafety Trust Certification from Rina and we carefully follow the safety instructions of the Cruise Lines International Association (CLIA).
Check-in is carried out completely online and opens 72 hours before your departure. To receive your cruise ticket, you must fill in a self-certification questionnaire regarding your health status.
Staggered Boarding Times & Control at the Terminal
The boarding times are staggered to facilitate compliance with the correct social distancing rules and to ensure safe boarding. This is why punctuality is so important. A quick health screening awaits you at the boarding terminal, which includes body temperature control and a Covid diagnostic test (swab), provided for all the guests*.
A Smart Vacation
The best way to ensure your on board safety is to check-in in advance. Use Costa's Online Check in system before leaving, save time so you won't have to check in at the desks!
Your smartphone is a fundamental travel companion! Thanks to the QR codes you can now enjoy a wonderful vacation with complete digital security and it also means less paper to throw away!
Reduced Occupancy & Redesigned Environments
The number of passengers onboard has been reduced to make social distancing easier and guarantee a safe and pleasant cruise. The common areas and relaxation rooms have been remodeled so that they fully meet the safety standards you deserve: this means they are accessible to only a limited number of people at a time.
Enjoy the Whole Ship in Safety
Just as on land, when in public areas while on board, protective masks must be worn By doing this, you protect your own health and that of your fellow travelers!
To help you keep your hands clean and sanitized at all times, in all the main areas of the ship you will find numerous sanitizing gel dispensers.
The crew also have the necessary protective equipment to be able to do their job to the highest health standards.
Costa Safe Exclusive Excursions & Limited Groups
To protect your health and the one of the rest of the guests and crew, the descent to land will only be possible by purchasing one of our safe excursions. Costa excursions are totally safe: we have set out new procedures to ensure social distancing, thanks to limited group size and the use of disposable headphones to make for a better experience.
Our buses are sanitized after every use. Social distancing is guaranteed by reducing occupancy. In addition, our tour guides always wear protective masks.
Pure Air & Sanitized Environments
The public areas are sanitized several times a day with new disinfection methods including virus-killing nebulizers.
Your cabin is also subject to a virus-killing disinfection carried out by qualified personnel and is cleaned and sanitized on a daily basis.
On board ship, the air you breathe is of high quality thanks to the new high efficiency filters. Our on-board ventilation systems offer optimal filtering of fresh air from outside, minimizing the circulation of internal air.